sales channels overview

The Consumer Goods Guide to Modern Commerce

The Complete Playbook for Selling Consumer Products

In an industry where shelf space is scarce, customer expectations shift daily, and digital marketplaces rewrite the rules, success favors the prepared. This guide is your front-row seat to everything today’s consumer goods brand needs, not just to compete, but to win. It’s actionable insights for scaling smarter, selling faster, and building a brand that lasts.

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Part 1

All sales channels — retail, wholesale, DTC, marketplaces and emerging channels — come with margin trade-offs, inventory demands and the constant risk of channel conflict (think under-cut pricing or stock cannibalization). Distribution decisions — direct vs. indirect, selective vs. intensive — add another layer of complexity as brands scale.

Why it matters: Nail the mix and you massively expand reach and revenue: multi-channel shoppers spend 3-4× more than single-channel ones. A smart, data-driven channel strategy lets you stay visible where buyers shop, protect brand equity and pivot quickly when trends or partners shift.

Deeper look — what this guide covers:

Explore the primary sales channels — retail, wholesale, D2C, marketplaces, and more. Learn their strengths, tradeoffs, and how to combine them strategically. In this guide you’ll get tips for:

  • Mapping the pros/cons of every major sales channel—from big-box retail to subscription boxes.

  • Building a balanced multi-channel plan that minimises conflict and maximises lifetime value.

  • Structuring distribution (and broker relationships) so growth doesn’t blow up margins.

woman pushing shopping cart in supermarket
Part 2

 Securing shelf space is only step one. Brands must target the “right-fit” retailers, craft data-backed pitches, survive tough negotiations on margins, payment terms and chargebacks, and hit strict compliance playbooks (EDI, bar-codes, OTIF, etc.).

Why it matters: Wholesale unlocks scale and credibility fast — over 60 % of DTC darlings now rely on it. When done well, it places your product where consumers already shop, diversifies revenue beyond paid-ad-driven DTC, and turns retail buyers into long-term growth partners.

Deeper look — what this guide covers:

Wholesale isn’t just an add-on—it’s how brands scale. Learn how to pitch retailers, negotiate terms, prep operations, and manage relationships that drive long-term shelf space and sell-through. In this guide you’ll get tips for:

  • Pinpointing retailers whose customers—and brand ethos—match yours.

  • Building a line sheet + pitch that proves velocity with hard numbers.

  • Preparing ops and logistics to meet retailer compliance without margin-killing chargebacks.

retailer supplier collaboration
Part 3

Working in silos leads to stock-outs, overstocks and OTIF fines from retailers. Brands  and retailers that resist data sharing will likely miss demand shifts and struggle to align inventory levels with actual consumer demand.

Why it matters: True collaboration — think CPFR, shared POS data and joint forecasts — improves accuracy, slashes inventory costs and cements preferred-supplier status. Both sides sell more with less friction.

Deeper look — what this guide covers:

Retail success hinges on collaboration, not competition. This section walks through tools like CPFR, scorecards, and data-sharing to build trust and move in lockstep with retail partners. In this guide you’ll get tips for:

  • Practical frameworks for transparent data sharing and trust-building.

  • Step-by-step CPFR playbook from planning through replenishment.

  • Tactics to lift scorecard KPIs (on-time, fill-rate, sales growth) and keep your spot on the shelf.

online shop website developer working with a laptop, office desk background.
Part 4

The promise of selling through ecommerce is often more complicated than brands initially realize. With CAC climbing, cart abandonment headaches, and understanding the Amazon ecosystem . Balancing DTC control with marketplace volume and exposure is a daily puzzle.

Why it matters: In 2025 Ecommerce is a “must.” Half of shoppers start searches on Amazon. Mastering DTC + marketplaces lets you own the customer relationship and tap built-in traffic, turning e-commerce from cost-centre to profit flywheel.

Deeper look — what this guide covers:

Your digital shelf matters just as much as your physical one. Discover the differences between D2C and marketplaces, learn hybrid strategies, and optimize for reach, control, and profitability. In this guide you’ll get tips for:

  • Clear DTC vs. marketplace trade-offs and how winning brands blend the two.

  • Playbook for lowering CAC, boosting conversion and meeting Prime-level fulfilment expectations.

  • Omnichannel tactics to keep pricing, inventory and messaging consistent across online and offline.

Part 5

Cash often goes out months before it comes back; poorly-timed POs, thin margins and seasonal swings can sink even fast-growing brands. Scaling ops without forecasting misfires or inventory write-offs is tough.

Why it matters: Strong cash-flow, pricing discipline and dialled-in supply-chain planning fund marketing, innovation and resilience. Get the numbers right and you grow on your own terms instead of your lender’s.

Deeper look — what this guide covers:

Learn how to manage cash flow, set smart pricing, optimize margins, and build a supply chain that scales without breaking. In this guide you’ll get tips for:

  • Shortening the cash-conversion cycle with smarter terms, financing and reserves.

  • Margin-first pricing strategies by channel—before discounts eat profits.

  • Four-pillar supply-chain blueprint: forecast, inventory, production/procurement and logistics.

young woman buying beauty products in drugstore.
Part 6

A crowded market, rising trade-promo spend and constant algorithm shifts make it hard to stay visible and profitable. Retailer media networks, influencer noise and in-store clutter all fight for budget.

Why it matters: Memorable brands with cohesive, data-driven marketing command premium prices, win shelf space and create loyal communities that soften the blow of rising CAC as you scale.

Deeper look — what this guide covers:

It’s not enough to have a good product — you need a brand that people remember and a marketing engine that drives repeat customers. Learn about co-marketing with retailers, brand building, and digital campaigns that convert. In this guide you’ll get tips for:

  • Co-marketing and retailer media tactics that lift both your sell-in and sell-through.

  • Trade-promotion best practices—from clear objectives to ROI measurement.

  • Full-funnel digital playbook: SEO, social, email, influencers and community to fuel repeat.